Founders Circle: five spots remaining

The community needs you.
The paperwork doesn't.

The administrative work of running a community, built into the systems you already use, so it happens without anyone having to remember.

No lock-in: whenever you leave after the initial term, your workflows stay with you.

A Thursday, handled

while you were on the floor
5:42a Open shift filledCall-off went out to eligible staff at 5:42, ranked by who was under their hours. Covered by 6:05.
6:00a Huddle sheet sentMove-ins, move-outs, pending deposits, open units. In your inbox before you arrived.
2:04p Care level change billedAssessment signed at 1:58. The rate reached billing, and the family was told before the invoice.
6:41p Inquiry answeredA daughter asked about memory care. She had a real reply and a tour link by 6:42.

Illustration of an ordinary day, not a customer's data

Send as many requests as you want. A hundred, if you have a hundred. That's the unlimited part, and it covers every community you operate. We build them one at a time, finishing each completely before starting the next, because that's how quality and turnaround stay predictable.

A Thursday in your community

The same day, twice

Nothing here is exotic. It's the ordinary Thursday every Executive Director already knows, and what the same Thursday looks like when the administrative half of it runs on its own.

Today
With CensusDeck
A caregiver calls off. You find out at 6:15 and start working down the call list between everything else.
5:40a
At 5:42 it went out ranked by who was available and under their hours, so it didn't land on the aide about to cross 40 hours. Covered before you woke up.
You build the census numbers for the huddle out of three different screens, and you're still five minutes late to it.
7:15a
The huddle sheet was in your inbox at six. You walked in having already read it.
A tour arrives. Nobody confirmed it, so you weren't certain they were coming and the apartment wasn't ready.
9:30a
Confirmed Tuesday, reminded this morning, unit flagged for turn. The follow-up note is already drafted for this afternoon.
A son calls, upset. He hasn't heard anything about his mother in two weeks and assumes the worst.
11:00a
He got an update on Friday, the way he does every Friday. The call you're taking now is a different, better call.
An assessment moves a resident to a higher level of care. Someone will remember to change the billing. Probably. Next month.
2:00p
The rate change reached billing when the assessment was signed. The family heard it from you, not from an invoice.
An inquiry comes in through the website. You see it Monday morning. By then she has toured somewhere else.
4:50p
Answered at 4:51 with a real reply and a link to book. Logged, assigned, and following up on its own.
You're still at your desk, doing the paperwork you couldn't get to while you were doing your actual job.
6:40p
You left at 5:30.
The problem underneath the problems

By the time it shows up, the money is already spent

Departments run on separate scheduling software. No single system holds one person's whole week, so the cost surfaces after the pay period closes, long after anyone could have made a different call.

How it happens

Where it lands

Unplanned overtime, discovered only after the pay period closed, and a PRN pool that quietly drifted away because no one offered it hours.

What CensusDeck surfaces, and when

Before the approval

Hours from every department's system, pulled into a single view per person, per pay period. Whoever approves a shift sees when it would push someone past 40 hours.

Before the drift

PRN staff nobody has offered hours recently, while there is still time to offer some.

Over time

Every covered shift adds to a record. After a few months it shows which shifts run short and which weeks drive the overtime, so the next schedule starts from what happened rather than what anyone remembers.

Being straight with you

Six things that make this work hard, and the honest half we can take

Most of these share the root cause above. Nothing on the left can be automated away, and no software changes a caregiver shortage. What can change is the administrative half of each one, which is the half quietly consuming the week.

Reduce burnout

People leave because the job stopped being the job they signed up for.

Can't

Change the wage market, or make this work easy.

Can

Give the team back the hours they spend on paperwork instead of residents. Onboarding, credential reminders, and handoffs run themselves.

Improve how families choose you

Families shop three communities and decide fast. The one that answers first is usually still in the running.

Can't

Change the rate, the building, or the competitor down the road.

Can

Capture every inquiry, acknowledge it the same hour, and keep following up without anyone remembering to. Evenings and weekends included.

Catch it before it's urgent

Needs change, balances drift, documents expire. Most of it is visible days before it becomes a problem.

Can't

Touch clinical judgment, care plans, or assessments. Ever.

Can

Watch the operational signals that change quietly and raise them early, so the team acts on a schedule instead of reacting to a deadline.

Stay survey-ready

Most teams assemble the documentation the week before a survey, from memory.

Can't

Decide what is reportable. That judgment stays with the clinical team, always.

Can

Log every automated action as it happens, so the audit trail grows with the work rather than from memory the week before. We inventory the documents on a schedule, flag the gaps, and track the deadlines.

Improve family communication

The adult daughter three states away is the most anxious stakeholder in the building.

Can't

Undo a bad day for a resident.

Can

End the silence that turns a small thing into a complaint. Families hear on a rhythm, messages route to a person instead of a shared inbox, and nothing sits three days before someone notices it.

Give leadership time back

Every one of the above lands on the same few desks, whether that is the Executive Director, a Regional, or an owner.

Can't

Make the job smaller, or take the hard conversations off anyone.

Can

Return the part of the week spent assembling, chasing, retyping, and reporting, none of which is the reason anyone took the job.

Ninety days in

Metrics that show the change

Measured from day one, so at ninety days the difference is a number on a report rather than a feeling about the week.

Staff engage proactively instead of reactively. The team sees the issue early enough to act on it instead of discovering it late. The report shows what came up, and how far ahead of the deadline it landed.

Family communication becomes measurable. Community development starts hearing thank-you notes about the communication, and the measure underneath it, how quickly the team answers inbound family messages, lands in the weekly report.

Overtime shows up daily, not at close. Hours by department and by person land in a daily and weekly report, so the overtime trend becomes something the team manages through the period instead of explains after it.

The first five communities get their builds at a founding rate, and their name on the case study.

Claim a founding spot
How it works

You describe it once. It runs forever.

No project plan, no implementation phase, no new software for your team to learn.

Step 1: We listen

However is easiest for you

Type it, record a voice memo between move-ins, or walk us through it on a call. We work directly with whoever handles IT, so nobody on the floor has to translate the request into technical terms. Queue as many as you want; the backlog is unlimited and it covers every community you run.

Step 2: We spec it

You see the spec first

We write down exactly what it will do, which systems it touches, and what it will never do. You approve it before anyone builds. No surprises.

Step 3: We build and watch it

For as long as you're with us

Every automation reports its own health back to us. When one fails we're alerted, and we fix most of them before you'd have noticed.

Visibility

The answer is already in your systems. Usually in four of them.

Every number worth knowing already sits somewhere: the CRM, the billing system, the scheduler, a spreadsheet somebody maintains. Or it sits inside one good platform that was never built to answer this particular question. We replace none of them. We make them answer together, and then act on the answer.

Census and move-in

  • First-hour inquiry response
  • Tour confirmation and no-show follow-up
  • Post-tour follow-up sequence
  • Deposit-to-move-in checklist
  • Move-in day packet
  • Move-out and unit-ready handoff
  • Referral source acknowledgement
  • Waitlist re-engagement
  • Daily census huddle report

Staffing

  • Cross-department hours view
  • Overtime threshold warnings
  • PRN-first open-shift offers
  • PRN utilization and drift alerts
  • Shift coverage record
  • New-hire onboarding
  • Credential expiry reminders
  • Contract-hours reconciliation
  • Hours to payroll
  • Offboarding checklist

Billing and revenue

  • Care-level change billing
  • Monthly statement run
  • Balance follow-up
  • Ancillary charge capture
  • Deposit and refund tracking
  • Weekly revenue snapshot

Families and back of house

  • Family update digest
  • Inbound message routing
  • Work-order intake and dispatch
  • Vendor and contract renewals
  • Survey-ready document check
  • Incident packet assembly

Nothing new to learn, nothing to migrate. We build inside the systems you already pay for. If it has an API, an export, or even just an inbox, we can dock it. We build each of these to your process, and you keep it.

Where we stop

The lines we hold on purpose

You run a licensed building. You should see the boundary before the first call, not after.

What we touch

Operational data: inquiries, tours, unit status, shifts, invoices, and work orders.

  • Sales, move-in and move-out coordination
  • Scheduling, staffing and payroll handoffs
  • Billing, statements and revenue capture
  • Family communication and inbound routing
  • Maintenance, vendors and document tracking

What we don't

Not "not yet." These stay with your team.

  • Clinical judgment of any kind
  • The resident record, care plans, medication administration
  • Whether an incident is reportable. We track the deadline; your team makes the call
  • Assessments, care-level determination, coding or claims decisions
  • Hosting your data. Nothing runs on our infrastructure
  • Promises about occupancy, conversion or hours saved

About resident data

What reports back to us is a fixed, published list of fields: never a name, a date of birth, a care level, or anything clinical. If a workflow you want touches protected health information, tell us on the first call. It's not a no. It needs a different agreement in place first, and that's better known now than mid-spec.

Ownership

It lives in your accounts. It's yours. Full stop.

In practice that works one of two ways. If you already have somewhere for automations to run, such as your CRM, your Workspace, or your scheduler, we build them there. If you don't, we set up an environment in your name, on your billing, and connect it to your systems.

Either way the account is yours, not ours. Leave at the end of your term and everything keeps running exactly as it did. You lose the queue and the watchtower, not the work.

Monitoring does not require a key to your building. Each automation runs on credentials you control and reports its own health outward to us, so we can see that something failed without being able to reach into anything. When a repair needs access, you grant it for that repair and it ends when the repair does.

  • No hosting on our side, ever
  • No standing credentials; you grant access per repair, and we log it
  • No exit fees, no export process, nothing to migrate
First-hour inquiry responseruns in your CRMyours
Open-shift fillruns in your scheduleryours
Move-in day packetruns in your Workspaceyours
Care-level change billingruns in your billing systemyours
Family update digestruns in your emailyours
Pricing

Simple pricing. Real ownership.

Unlimited requests in your queue. Limited concurrent work so quality stays high. Every live automation watched while you're subscribed. One queue covers every community you operate.

Core

1 active build at a time
$2,500/mo
  • Unlimited request backlog
  • Spec approval on every build
  • Deployed in your tools, owned by you
  • Every automation monitored
  • Month to month after a three-month start
Get started

Growth

2 active builds at a time
$4,500/mo
  • Everything in Core
  • Two builds moving in parallel
  • Priority position in the queue
  • Quarterly review of the whole fleet
Get started

Scale

3 active builds + priority lane
$7,500/mo
  • Everything in Growth
  • Three parallel builds
  • Dedicated priority lane
  • Custom playbook requests
Get started

Every plan starts with a simple three-month term, then runs month to month. Pause anytime after your first month. Paused days extend your term; they don't burn it. Cancel whenever you like and it takes effect at the end of the term you're in. And whenever you leave, everything already deployed stays in your accounts and keeps working.

Smaller communities

Under 40 units? Let's keep it simple.

One community doesn't need a standing build queue. It needs one place to see everything.

Deck

  • Your systems connected into one view: hours across departments, census, balances, and open work orders
  • Built in your accounts, or an environment in your name
  • Yours to keep if you leave
  • If a connection breaks, we bill the repair at our hourly rate

No monitoring.

Watch

we monitor it
  • Everything in Deck
  • Every connection reports its own health; when one stops, we're the ones who notice
  • Break-fix included, no hourly billing
  • Weekly email: what ran, what we caught

Your plan sets the response times.

Both plans cost less than the queue plans above, and run on a standard agreement term.

Tell us the community size and the one thing eating the office manager's day, and we'll come back with a rate.

Connect for reduced pricing

Go home at 5:30.

Five Founders Circle spots, at a founding rate. One queue, however many communities you operate.

Claim a founding spot